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Language of instruction
German
Location
Hamburg
Those who truly understand their conversation partner and are understood by them in return reach success faster. Targeted communication techniques and an understanding of the psychological and human components are the foundation of constructive conversations. We would like to introduce you to various communication models as well as behavior and personality types, which will allow you to respond optimally to your conversation partner and implement your goals effectively.
- Influence of my values and beliefs on my daily (communication) behavior as a manager
- Communication models
- Personality models
- Tools for conducting conversations
- Preparing / structuring conversations
- Conducting employee / feedback conversations in a goal-oriented way
By reflecting on your personal communication behavior and gaining a new understanding of what happens between people in a conversation, you will be able to steer future conversations more purposefully and bring them to a successful conclusion. You can take a position on your point of view and bring your conversation partners on board or reach constructive compromises.
Young managers from all industries.
You aspire to a leadership position
You are new to the leadership role and want to optimize your communication as a key factor for successful leadership.
You want to make your conversation management more goal-oriented and sustainable